Refund & Cancellation Policy

Last updated: 8/9/2026

1. Cancellations

You may request a cancellation of your order within 24 hours of placing it. After 24 hours, the processing of your artwork begins and we may not be able to accommodate cancellation requests. To cancel an order, please contact our support team immediately.

2. Refunds

We offer a 7-day return policy for eligible artworks. If you are not satisfied with your purchase, you may request a return within 7 days of receiving the item.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by a receipt or proof of purchase.

3. Damaged Artworks

If your artwork arrives damaged, please contact us within 48 hours of delivery with photographic evidence of the damage. We will arrange for a replacement or a full refund upon verification.

4. Process for Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.